The OnPoint Virtual office or V.O. is typically a managed telephone answering service that receives and routes telephone messages to the client. The business that uses this service typically does not have a fixed office premises or employs regular receptionist or customer contact staff. So the V.O. provides a means of receiving and passing on calls and messages when you are not available to deal with a customer inquiry. The purpose objective of the V.O. is to assure that all customer contacts are captured and a means of follow up be established.
Services include the following :- A full mailing address, “not a P.O. Box”
- Use of our phone numbers and fax number for your business cards.
- Message handling and forwarding
- Access to OnPoint’s support services at published rates